Right to Retract
Consumers have a right of withdrawal for two weeks. A consumer ist every natural person entering the legal transaction for a purpose that is not associated with his or her professional or commercial sphere. The right of withdrawal is not in effect when audio or video recordings are concerned and the corresponding media‘s seals have been broken.
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Right of Withdrawal
You may withdraw your order within 14 days days in text form (e.g. through email, letter or fax) without giving any reasons – or, if the ordered items have been shipped to you before the 14 days are over – by returning the items. The withdrawal period shall commence upon receipt of this notification in writing, however not before receipt of the goods by the buyer (if multiple deliveries of similar items are the subject of the order, not before before the first delivery has reached the buyer) and also not before we have fulfilled our obligation with regards to information following Article 246 §2 in conjunction with § 1 paragraph 1 and 2 EGBGB. In order to observe the withdrawal time limit, it is sufficient to ship the items or send the withdrawal notice in time. The withdrawal notice should be addressed to:
Amtsgericht Freiburg, HRB 7001
Consequences of Withdrawal
In case of an effective withdrawal, the mutual performance received and emoluments taken (e.g. interest) are to be returned. In case you cannot return the received benefit in whole or in part or only in decreased condition, you may have to compensate us for the decline in value. You must only compensate for decline in value if that decline exceeds the decline occuring when using the item(s) for a check of features or functions. A „check of features and functions“ in this context is defined as the testing and trying out of the item in a manner that would be typical or customary in a retail store. Items transportable as parcels are to be returned on our risk. You have to bear the regular cost of return shipping if the delivered goods are in accorcdance with your order and the price for the returned goods does not exceed an amount of EUR 40,00 or if in case of a higher price you have not yet provided the consideration or a contractual partial payment. In other cases, the return shipment is free of charge. Items not transportable as a parcel will be picked up from you. Reimbursement obligations are to be fulfilled within 30 days. The time period commences for you when you ship the items or send the withdrawal notice, for us the time period commences when we receive either.
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